Delete your data

Draft of October 31, 2026. This page works for everyone, in any country, whether or not you have an account.

1. You have an account

Sign in, open your account and choose delete. You confirm with your passkey, every session ends at once and the account is marked for deletion. Personal fields are erased within 30 days; we keep only what the law requires, such as billing records for tax (no card numbers) and the security log, and we tell you what remains.

2. You have no account

Email [PRIVACY MAILBOX, for example privacy@gaymoves.com] from the address you used with us, with the subject “Data request”. Tell us what you want (delete, a copy, a correction, or to withdraw consent) and anything that helps us find you, such as the city and month of an inquiry. Please do not send identity documents, card numbers or passwords: we will never ask for them.

To prove it is you we send a fresh confirmation link to that email address. Whoever can open the mailbox is treated as you. If you cannot use that address, tell us and we will ask for the least extra proof that works.

3. Data that is only in your browser

Your shortlist, compare list, theme and unit choices are stored on your device only, and we cannot see them. Clear them with your browser's site-data setting or from the shortlist page. See cookies and local storage.

4. You gave details to an agent

An agent who accepted your inquiry is the controller of what they hold. Ask us anyway: we will tell the agent to delete or correct it, and agents must respond within 5 business days. You can also withdraw an inquiry or revoke an agent's access at any time.

What happens next

1. We confirm receipt right away and, no later than 10 business days, tell you what we found.
2. We complete the request within 30 days. Where the law allows up to 45 days (or one month under the GDPR), we will tell you before using any extra time and why.
3. We erase or anonymize your personal data, destroy the lookup hashes that could find it, and tell agents and service providers who hold a copy to do the same.
4. We send you a receipt listing what was deleted and what was kept, with the reason.

What deletion cannot do

• Backups roll off on a schedule, so a copy can survive in an encrypted backup for a short time; if a backup is ever restored, deleted people are removed again.
• Search engines or AI systems may have cached public pages before the deletion. We can ask them to refresh but cannot recall the copy.
• Reviews you wrote: we remove your name and text on request; the law in some places lets us keep an anonymous rating.
• Records we must keep by law (tax, security log, consent evidence, opt-out lists). An opt-out list keeps only a one-way hash so we never contact you again.

Opt out of sale or sharing, limit sensitive data

We do not sell personal information or share it for cross-context advertising, and we have no advertising trackers, so there is nothing to opt out of. Email the same address and we will confirm that in writing. California and some other states let you ask us to limit use of sensitive data; we only use it to deliver the service you asked for, and we will record your request.

Complaints

If you are not happy, write to [PRIVACY MAILBOX, for example privacy@gaymoves.com] and ask for a person to review it. You can also contact your state attorney general or, in the EU or UK, your data protection authority.

Also read: Terms of use, Privacy policy, Cookies and local storage, Fair housing, Copyright (DMCA), Referral fee policy, Accessibility.